Shiping your device to us
We understand that visiting our repair center in person isn’t always feasible. To accommodate your needs, we offer a streamlined mail-in repair service for laptops and computer devices.
Services Offered:
- Laptop Repair
- Hardware Diagnostics and Maintenance
- Software Troubleshooting
- Hard Drive Data Recovery
- Virus and Spyware Removal
- Software and Hardware Upgrades
- Spill Diagnostics and Recovery
- Routine Maintenance and Updates
Benefits of Our Mail-In Service:
- Certified Technicians: Our team consists of professionally trained and A+ certified technicians dedicated to diagnosing and repairing your device with expertise.
- Service Guarantee: We stand by our work with a 30-day service repair guarantee for your peace of mind.
- Dedicated Support: Upon initiating a service request, you’ll be assigned a personal account manager to keep you informed throughout the repair process.
- Quick Turnaround: Repairs are typically completed within 72 hours, subject to parts availability, and promptly shipped back to you.
How to Mail In Your Device:
- Submit a Service Request: Complete our online service ticket request form.
- Select Mail-In Service: Choose the “Mail-In Computer Repair Service" option on the form.
- Provide Contact Information: Include your email and phone number for communication.
- Prepare Your Device: Print the service request form and place it in the box with your device. We provided a video on how to prepare your device to ship.
- Ship Your Device: Take the packaged device to FedEx using the prepaid label provided.
For detailed instructions and to access the service request form, please visit our Mail-In Service Page.
Service Includes
For every service, we will provide you the best experience.
Free Diagnostic
Our Experts will provide a diagnostic on your device and give you a report of what its limitations and capabilities are at no additional charge in plain English (no geek talk here). If we can't fix it, no charge.
30 Day Warranty
We offer a 30 Day warranty* on our services giving you comfort that you will be taken care of if anything happens. Just another peace of mind so you can relax while we work hard for you.
Service Ticket Tracking
You will be provided with a service ticket which you can track online or mobile. You can always login using your Email and see past request.
Expert Advice
Not only will our agents get the job done but will also give you the best advice for you and your device at no extra charge. Keeping you and your device up and running from future mistakes.
