Have you ever received a call from someone with a heavy Indian accent from Microsoft saying your computer had errors or viruses? The purpose of these calls is to get an easy $299 (or whatever amount they choose) by scaring you into thinking there’s something really wrong with your computer and that they can fix it for you.

Cyber criminals don’t just send fraudulent email messages and set up fake websites. They might also call you on the telephone and claim to be from Microsoft. They might offer to help solve your computer problems or sell you a software license. Once they have access to your computer, they can do the following:

• Trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.
• Take control of your computer remotely and adjust settings to leave your computer vulnerable.
• Request credit card information so they can bill you for phony services.
• Direct you to fraudulent websites and ask you to enter credit card and other personal or financial information there.

Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or
software fixes.

Telephone tech support scams: What you need to know

Cybercriminals often use publicly available phone directories so they might know your name and other personal information when they call you. They might even guess what operating system you’re using.
Once they’ve gained your trust, they might ask for your user name and password or ask you to go to a website to install software that will let them access your computer to fix it. Once you do this, your computer and your personal information is vulnerable.
Do not trust unsolicited calls. Do not provide any personal information.
Here are some of the organizations that cybercriminals claim to be from:

• Windows Helpdesk
• Windows Service Center
• Microsoft Tech Support
• Microsoft Support
• Windows Technical Department Support Group
• Microsoft Research and Development Team (Microsoft R & D Team)

Report phone scams

Learn about how to report phone fraud in the United States. Outside of the US, contact your local authorities.

How to protect yourself from telephone tech support scams

If someone claiming to be from Microsoft tech support calls you:

• Do not purchase any software or services.
• Ask if there is a fee or subscription associated with the “service.” If there is, hang up.
• Never give control of your computer to a third party unless you can confirm that it is a legitimate representative of a computer support team with whom you are already a customer.
• Take the caller’s information down and immediately report it to your local authorities.
• Never provide your credit card or financial information to someone claiming to be from Microsoft tech support.

I hope this helps many of you as some hackers and scammers are out there just to get access to your computer or credit card information. Please dont fall for any of these tricks and even if they are saying or showing you some type of error. DONT TRUST THEM AND JUST HANG UP OR TELL THEM YOU GOT A APPLE MACHINE.

These scammers will not always have an odd voice and some of them will try to control your computer remotely. Again don’t let this happen to you. Let Us take care of your computer problems and Let us keep you from harms way.