At Silvermyst Multiservices, we believe in transparency and efficiency. Here’s what you can expect when you bring your device in for service:

1. Initial Contact

We’ll collect your name, email, and phone number to keep you updated throughout the process.

2. Free Diagnostic

Our team will examine your device, typically completing the diagnostic within 24 to 48 hours. Some cases may take longer depending on complexity.

3. Quotation

Once we diagnose the issue, we’ll provide you with a detailed quote covering the cost of parts and labor. Diagnostics are always free, and you are under no obligation to proceed with the repair.

4. Service Ticket

If you approve the quote, we’ll create a service ticket and begin repairs. If parts need to be ordered, we’ll provide an estimated timeframe and tracking details.

5. Completion & Pickup

Once repairs are complete, we’ll notify you right away so you can pick up your fully repaired device.

Multi-Device Discount

We offer an exclusive discount for anyone who brings in three or more devices for repair. This includes computers, tablets, smartphones, gaming consoles, and other electronic devices. Whether you’re an individual with multiple gadgets or a business managing company tech, you’ll save more when repairing multiple items at once.

Estimated Timelines

• Diagnostics: 24-48 hours

• Standard Repairs: 1-3 business days (depending on part availability and complexity)

Frequently Asked Questions

Q: What if I don’t agree with the repair quote?
A: No problem! Our diagnostics are free, and you can decline the quote with no obligation.

Q: Do you offer rush services?
A: Yes! We offer expedited repairs for an additional fee. Ask us about availability.

Q: Do you provide warranties on repairs?
A: Yes, we offer a 30 day warranty on most repairs. You can read that under our policy page.

Our Policy

For full details on our terms and conditions, please visit our Policy Page.

.