The New York Yankees accidentally distributed a file containing information on more than 20,000 season ticket accounts. The spreadsheet contains account numbers, names, addresses, phone numbers, and email addresses, and was mistakenly sent to thousands of current clients.
periodically. According to several fans who received the email, a file labeled “STL Homestand Newsletter (042511)” was attached that contained the information on all non-premium ticket holders — not just the rep’s own licensees.
Within minutes, he attempted to “recall” the message using a Microsoft Outlook command, but this only works if both parties use the same system. Thousands received the file. (UPDATE: As of Wednesday evening, just as the Yankees first acknowledged the breach, that ticket rep was still at work for the team.)
26,904 full season equivalents
17,686 separate subscriber accounts
“We are writing to inform you about an accidental electronic distribution of information that you have previously supplied to the New York Yankees.
Monday evening, April 25, 2011, an employee of the Yankees sent an e-mail to several hundred Yankees Season Ticket Licensees. The e-mail mistakenly attached an internal Yankees spreadsheet that listed the following information associated with your New York Yankees account:
• Your name, and the address, phone number(s), fax number, and e-mail address that you previously provided to the Yankees.
• Your seat numbers, Yankees account number, Yankees account representative name, and the ticket package code associated with your account.
NO OTHER INFORMATION WAS INCLUDED IN THE DOCUMENT THAT WAS ACCIDENTALLY ATTATCHED TO THE APRIL 25TH E-MAIL. THE DOCUMENT DID NOT INCLUDE ANY BIRTH DATES, SOCIAL SECURITY NUMBERS, CREDIT CARD DATA, BANKING DATA OR ANY OTHER PERSONAL OR FINANCIAL INFORMATION.
Please note, immediately upon learning of the accidental attachment of the internal spreadsheet, remedial measures were undertaken so as to assure that a similar incident could not happen again.
The Yankees deeply regret this incident, and any inconvenience that it might cause.
Sincerely,
[Your Personal Ticket Rep]Account Executive, Season Ticket Sales & Service
27-Time World Champions
New York Yankees
Yankee Stadium Ticket Office
One East 161st Street
Bronx, New York 10451”
